![]() ![]() But what I don’t get is why L&L representatives on this forum – in this thread – are so dismissive of the issue and the people who have it. I understand that much or perhaps even all of the issue/fault is with Apple. However, both my iPad (11" pro) and iPhone (XR) have been crashing on sync attempt in Scrivener ever since the iOS upgrade. I’ve been a user of Scrivener since nearly the beginning and have turned over a dozen other people on to it. This is my first post in this thread, and I’m just writing into to politely express my frustration not just with the syncing issue, but with the tone of the response from L&L. ![]() Not sure that it helps but I have many other Scriv 3 files that sync fine, just the one file is a pain (perhaps the size?) Took the Scriv 3 file out and tried the Scriv 2 file, no problem syncing. I moved the files in question out of the sync file. ![]() I deleted the ios app for a clean download and it kept crashing. Both the back-up and converted file were in the sync folder when it crashed. Move it back and see if it synchronizes successfully.Synchronize, which should remove it from the iOS device entirely.Move the project out of the Dropbox folder on the computer.So, if the series of events was as in Scenario 1, here’s something to try: The new format is a substantial change to the project structure, so converting it would force the sync step to essentially replace the whole thing. The question being if the problem comes when converting a project that’s already been synced. Sync project A in Scriv 2 format, all is well. ![]() Could you clarify the specific sequence of events, please? ![]()
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